Privacy Policy

Information We Collect

Personal Information

When you visit our website or make a purchase, we may collect the following personal information:

• Name and email address
• Shipping and billing address
• Phone number
• Payment information (processed securely through WooCommerce)
• Account credentials (username and password)

Automatically Collected Information

We automatically collect certain information about your visit to our website:

• IP address and browser type
• Pages visited and time spent on site
• Referral source and links clicked
• Device information (operating system, device type)
• Cookies and tracking technologies

How We Use Your Information

Horizon Research uses the information we collect for the following purposes:

• Processing and fulfilling your orders
• Sending order confirmations and shipping notifications
• Providing customer support and responding to inquiries
• Improving website functionality and user experience
• Preventing fraud and ensuring transaction security
• Sending marketing communications (with your consent)
• Complying with legal obligations and regulations
• Analyzing website traffic and user behavior

Marketing Communications

We may send you promotional emails and updates about our products and services. You can opt-out of these communications at any time by clicking the "Unsubscribe" link in our emails or by contacting us directly.

Data Security & Protection

Horizon Research implements industry-standard security measures to protect your personal information:

• SSL (Secure Socket Layer) encryption for all data transmission
• Secure payment processing through PCI-compliant systems
• Regular security audits and vulnerability assessments
• Limited access to personal information (authorized staff only)
• Secure data storage with encryption protocols

Third-Party Services & Links

Payment Processing

We use WooCommerce and Stripe for payment processing. These services comply with PCI-DSS standards and handle your payment information securely. Your credit card information is never stored on our servers.

External Links

Our website may contain links to third-party websites. Horizon Research is not responsible for the privacy practices of external sites. We recommend reviewing their privacy policies before providing personal information.

Analytics

We may use Google Analytics and similar tools to understand website usage patterns. These services collect non-personally identifiable information and help us improve your experience.

Your Privacy Rights

Access & Control

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt-out of marketing communications
• Withdraw consent for data processing

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You can request disclosure of what personal information we collect, use, and share.

EU Residents (GDPR)

If you are located in the European Union, you are protected under the General Data Protection Regulation (GDPR). You have the right to request access, correction, or deletion of your personal data.

Contact Information

If you have any questions about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us:

• Email: support.horizonresearch@gmail.com
• Phone: (818) 983-9161
• Address: Los Angeles, California, USA
• Hours: Monday-Friday, 9:00 AM - 6:00 PM PST

Policy Updates

Horizon Research reserves the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to the website. Your continued use of our website constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.