Frequently Asked Questions

Research peptides and compounds are laboratory chemicals designed for scientific research and experimentation. They are not intended for human consumption and must be handled according to proper laboratory protocols. Our products are used by researchers, educational institutions, and laboratories for studying biological processes and drug development.

Yes. Every product batch undergoes independent laboratory testing for:

• Purity verification (HPLC analysis)
• Identity confirmation (mass spectrometry)
• Molecular structure analysis (NMR spectroscopy)
• Contaminant and heavy metal screening
• Microbial presence detection

Complete Certificates of Analysis (COA) are available in our COA Library.

Our products maintain an average purity standard of ≥99%. Most batches exceed 99.5% purity. Exact purity percentages vary by product and batch, and are documented in individual Certificates of Analysis.

We offer six main product categories:

• GLP Compounds - GLP-1 and GLP-2 receptor agonists for metabolic research
• Recovery Peptides - Muscle recovery and repair compounds
• Anti-Aging - Longevity and cellular repair research compounds
• Nootropics - Cognitive enhancement and brain function research peptides
• Research Chemicals - General-purpose research compounds
• Blends - Combination formulations of complementary compounds

Yes. For bulk orders, custom quantities, or special formulations, please contact our team. We work with institutions, labs, and researchers to accommodate specialized research needs. Volume discounts may be available.

Ordering is simple. Browse our Shop page, select desired products and quantities, add to cart, and proceed to checkout. We accept multiple payment methods for your convenience.

We offer three standard shipping options:

• Standard Ground - $8.50 | 5-7 business days
• Priority Shipping - $14.99 | 2-3 business days
• Express Overnight - $29.99 | Next business day delivery

All shipments are carefully packaged to ensure product integrity. See our Shipping Policy for complete details.

Currently, we ship to all 50 United States. International shipping and customs requirements vary by country. Contact our team to discuss international order possibilities and any regulatory requirements.

We process orders within 1-2 business days. This is separate from shipping time. Most orders are shipped before 5 PM on the second business day. Tracking information is provided immediately upon shipment.

Yes. Once your order ships, you'll receive a tracking number via email. You can use this number to monitor shipment status in real-time on the carrier's website. Typically, packages arrive within the estimated timeframe.

We offer a 30-day return guarantee on all unopened products in original packaging. Returns must be initiated within 30 days of purchase. For complete details, see our Returns & Refunds Policy.

If your package arrives damaged, contact us within 48 hours with photos of the damage and tracking information. We'll investigate and arrange a replacement or full refund at no cost to you. Your satisfaction is our priority.

Once your return is received and verified, refunds are processed within 5-7 business days. Depending on your financial institution, the credit may take an additional 2-3 business days to appear on your account.

If a product doesn't meet your expectations in terms of purity, quality, or specifications, contact us immediately. We stand behind our products and will work with you to find a solution, whether that's a replacement or refund.

Our products are sold strictly for laboratory research purposes only. They are NOT intended for human consumption, veterinary use, or clinical applications. It is the buyer's responsibility to ensure compliance with all local, state, and federal laws regarding purchase and use of research chemicals. See our Disclaimer for complete legal information.

All purchasers must be 18 years of age or older. By placing an order, you confirm that you are of legal age and agree to use these products only for legitimate research purposes. We reserve the right to verify age upon request.

All research compounds should be handled with proper laboratory safety protocols:

• Wear appropriate personal protective equipment (PPE)
• Use in a well-ventilated laboratory environment
• Store according to product-specific instructions
• Keep away from children and unauthorized personnel
• Properly dispose of used materials according to regulations
• Review product safety data sheets (MSDS) before use

Yes. Horizon Research operates in full compliance with federal and state regulations governing research chemicals. Our products are manufactured and tested according to industry standards. See our Terms & Conditions for complete legal compliance information.

We accept all major payment methods including:

• Credit cards (Visa, Mastercard, American Express, Discover)
• Debit cards
• PayPal and digital wallets
• Bank transfers (for qualified accounts)

All transactions are encrypted and secure using industry-standard SSL technology.

Absolutely. We use industry-leading security protocols including:

• 256-bit SSL encryption for all transactions
• PCI-DSS compliance for payment processing
• Secure payment gateway with fraud detection
• No credit card data stored on our servers

Your payment information is handled by certified payment processors only.

Creating an account is optional but recommended. You can check out as a guest, or create an account to:

• Save your billing and shipping addresses
• View order history and tracking information
• Manage multiple addresses for quick ordering
• Receive promotional updates and special offers

Visit our My Account page to sign up.

Yes. A detailed invoice is sent to your email immediately after purchase and is also available in your account. For institutional or bulk purchases, we can provide customized invoicing. Contact us for details.